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MONICA BURNS-CAPERS
MONICA M. BURNS COMMUNICATIONS
WWW.MONICAMBURNS.COM
Sunday, January 6, 2008
Friday, November 30, 2007
WARDROBE BASICS FOR WOMEN
Wardrobe Basics For Women
by
Monica Burns-Capers
Every Woman should have in her Wardrobe the following: Five (5) Professional/BusinessSuits (2 Black Suits, 1 Navy, 1 Dark Brown, 1Grey), A Wonderful and Sexy Black Dress,Nice & Flattering Fitting Jeans (at least three pairs), Three pairs of quality High-Heels with at least one pair being higher than three (3) inches, A pair of Platform Shoes, A pair of Wedged Heels, Four Handbags (Black, Brown, White, and Straw), An Assortment of Accessories that wears well with any outfit, and An Attitude to go with it all.
Most Women these days try to play it safe when dressing for work, play, and in between. And why? In the workplace, Executive Level Women want to be taken seriously by her colleagues and her subordinates, so she maintains a conservative way of dressing, which in turn eliminates all body flattering, attention grabbing suits from her Wardrobe. A Business Suit can be worn to flatter the body type by trying the following: Make sure the suit is of high quality material and is tailored to fit your particular body type well. To command attention when you are entering the Boardroom, try wearing a Black Suit with a nice White Shirt with Collars, leave at least the first button on your Suit Jacket open for appeal and top it off with Black High-Heels. The colors Black & White makes for a very strong presence when worn together. If you are wearing a Skirt Suit, it is too long if it touches your ankles and too short if it turns into underwear when you are sitting. Opt for a skirt that is mid-length, at least 23 inches from waist to hem. You will still look Professional and Authoritative, while also projecting Sensuality. For dates, showing a little skin doesn’t make you appear easy or desperate. You want to look sexy and you should. If you are in a daring mood, try wearing a nice form-fitting short dress and high leg elongating heels. If that’s too much for you, try wearing perfectfitting jeans with a cute Blazer or Silky Embroidered Tank. The bottom line......”Wear What’s Comfortable For You!”
There are so many fun and sexy outfits out there to choose from, and there are manystores that offer quality, inexpensive clothing for all occasions. Take a journey to the unfamiliar and see where it takes you. Try wearing an outfit that you wouldn’t never in a million years thought you could pull off. All eyes will be on you! Feel your Confidence soar. When you are Confident in your appearance and image, it shows.
Monica Burns-Capers
Copyright ©2007 Monica Burns-Capers. All Rights Reserved.
www.monicamburns.com
Thursday, November 15, 2007
GRAY, GRAY, AND MORE GRAY!!!!!!!!!!!!!!!!!!
Ladies.......As of Now, Gray Is My New Favorite Color For Fall!!! Check Out These Fabulous Michael Antonio Nicoley Pumps. They Can Be Worn With Just About Any Skirt, Top, Pants, Dressed Up or Casually Dressed. Gray Is All Over The Place and You Better Add Gray To Your Collection. It Is No Longer Considered Blah and Boring. Gray Is The Color To Have Now!
Reference: MichaelAntonio.Com
Monica Burns-Capers
http://monicamburns.com
Reference: MichaelAntonio.Com
Monica Burns-Capers
http://monicamburns.com
Monday, November 12, 2007
GRAY FOR FALL LADIES!!!!!!!!!!!!
Gray is the color to try for Fall ladies! Gray Heels as high as you can stand them, Big Gray Handbags as big and bold as you can tote, Gray Boots, Gray Everything! There once was a time when we thought the color Gray was drab and boring. But now, it is the color to be seen in for Fall. I especially like the Big Bold Gray Handbags. It goes with everything while also standing out in the Uniqueness Department. Check out the Fabulous Chloe Bag in Gray. If you can't afford Chloe, there are others that are just as Fab for a lot less money...but you gotta admit, Chloe's is GORGEOUS!!!
Resource: Chloe Bag www.Instyle.com
Monica Burns-Capers
http://monicamburns.com
Resource: Chloe Bag www.Instyle.com
Monica Burns-Capers
http://monicamburns.com
Saturday, November 10, 2007
FABULOUS FALL ANKLE BOOTS!!!!
This is a great and fabulous ankle boot by Spiegel for Fall! This wonderful boot can be worn with a short fitting skirt, a long pencil skirt, it can be dressed down with jeans and also worn under trouser pants. You really can't go wrong with these updated anklets! For more information on these fabulous boots visit Speigel.com.
Monica Burns-Capers
http://www.monicamburns.com/
Monica Burns-Capers
http://www.monicamburns.com/
Tuesday, October 23, 2007
RED LIPSTICK!!!!!!!!!
Ladies...Red Lipstick Is One of Fall's Makeup To Stapled To Always Have On Hand Inside Your Makeup Bag! At Last Minutes Notice, You Can Look Made Up With Just A Little Red Lipstick and Oversize Shades If You Are In A Hurry. If You Are New To Wearing Red Lipstick, Never Wear It With Red Shadow, Red Blush and So on and So forth............That Will Be Entirely Too Much Red Coloring and A Bit Overwhelming On Your Face. So To Look Polished With Your Tube Of Fabulous Red Lipstick......Keep It Simple. When Wearing Red Lipstick, Minimal Makeup Should Be Utilized On The Rest of Your Face and Vice Versa. Whatever You Do and Whenever You Choose To Wear Your Red Lipstick...................Wear It Well!!!!!!!!!!!!
Monica Burns-Capers
http://monicamburns.com
Saturday, October 13, 2007
WHERE IS CUSTOMER SERVICE?
WHERE IS CUSTOMER SERVICE?
by
Monica M. Burns
Can someone please find our friend “Customer Service” and hurry to bring it back? It seems lately that there is a “test my patience all week long” sign posted on my forehead or something. We know that people can’t (or they just choose not to), be happy and bubbly all of the time on their Customer Service Jobs. I mean after all, the “Customers” are only the little people who keep these “Customer Service Workers” employed......so why wouldn’t they want to be nice and respectable to their “Customers?” Should we as their Customers be subjected to such rudeness? Absolutely not...... There are other options!
Usually, most of the very, very rude Customer Service Workers I encounter are those who are cashiers (at a very large and dominant mass retailer), pharmacy clerks (at a very large national fine drugstore retailer), and maybe some fast-food workers. At first, before I started to place blame on any of the Customer Service Workers, I looked at myself to see if there was anything negative that I was projecting and was unaware of; however, after a thorough investigation of my own demeanor by others I took along to observe, such as my facial expressions and my body language, I found that it was not me at all. These Customer Service Workers are just mean and miserable. Note: I am not writing about “all” Customer Service Workers and the Industry itself, I am writing about “some or most” who are employed in the Customer Service Industry. So keep your negative comments to yourself. The only negativity that will come from this article, will be from those who fit the description of Rude, Miserable, Lazy, and Mean Customer Service Workers. You know who you are!
Memo To All Customer Service Workers: I’m quite certain that when you started your job as a Customer Service Person, you knew what your job description was, along with your most important job function: “Satisfying Your Customers.” Your job duty is placed conveniently in your job title so that you’ll never “forget” what it is that you do exactly. You are a Customer Service Worker and whether you like it or not, the Customers are keeping you employed. So...when you are nasty to your customers, why would they want to keep coming to the place in which you are employed, only to leave feeling angry and upset! You as the Customer Service Worker don’t care, you are just there collecting a paycheck. Allow me to let you rude Customer Service Workers in on a big secret: “Customer Service means to provide above and beyond service to your prospected Customers to gain and retain their business and, to ensure that your Repeat Customers remain Repeat Customers. It is quite easy to keep your Repeat Customers than to gain one-hundred prospected new Customers-but you can, if you perform your required job duties. If you are rude to the prospected customers, they’ll tell others of your rudeness and incompetence, which may result in a negative image for the company because of a few misguided Customer Service Workers. If you are rude to the Repeat Customers, they’ll just find another place to shop, it’s quite simple. Life doesn’t come to a halt because you are having a bad day and want everyone around you to experience it. You are just a mean, miserable, and rude Customer Service Worker whose only contributing to their own demise. Sorry Sweetie, unfortunately you don’t have the luxury of going into your office and closing the door. You are in the spotlight with people all day long and why are you there......because you are a “Customer Service Worker!” If you find that you just can’t be nice to your Customers in your Customer Service Position, then maybe it’s time you left your job as a Customer Service Worker and found one that suits your personality type. Do the job you were hired for or you’ll be looking for another Customer Service Job to only get fired from.
Memo To Customers: If you are regularly subjected to rudeness by Customer Service Workers, here are a few tips to get you through your day:
> We tend to run towards the shorter lines in the store, but that usually result in a meeting with the rude Cashier. I tend to sense the tension from the Cashier in the shorter line, so I will gladly move to a longer line where the Cashier’s face is friendly. I would rather wait in a longer line and receive friendly and professional Customer Service, rather than be subjected to awful treatment by the Cashier in the shorter line. Try it!
> Another way to ensure yourself a pleasant day during rude treatment from a Customer Service Worker, is to just politely advise and insist that you would rather speak with someone else who can assist you because you have no time in your life or schedule to deal with their rudeness.
> If you are in a grocery store and the cashier proceeds to scan and throw your items all over the place, get your purse or wallet, talk to the Manager if you like, leave the groceries right where she threw them, and leave the store. There are other stores who’ll be glad to provide you with great groceries without the poor Customer Service. You didn’t deserve the negative treatment and you want your groceries in the shape they were in before you walked into the check-out line anyway. Thank you very much!
So, if you are a rude Customer Service Worker and you are reading this, someone has told you something wrong about yourself and you don’t understand your job title. You are definitely not a “people person” and you should confront whomever told you that lie! You should look up the definition of “Customer” and find yourself a job that fits your True Personality Type with the word “Customer” non-existent in the job title. With rude Customer Service Workers gone and out of the Industry, it will allow for a fantastic shopping experience and the Customers will be eager to continue to make the Customer Service Industry successful. After all, Customers are the reason you have a job as a Customer Service Worker!
Monica Burns-Capers
Copyright ©2007 Monica M. Burns Communications. All Rights Reserved.
Monica Burns-Capers is President-CEO of Monica M. Burns Communications. She is a Self-Development and Fashion Writer & Consultant. www.monicamburnscommunications.mfbiz.com
by
Monica M. Burns
Can someone please find our friend “Customer Service” and hurry to bring it back? It seems lately that there is a “test my patience all week long” sign posted on my forehead or something. We know that people can’t (or they just choose not to), be happy and bubbly all of the time on their Customer Service Jobs. I mean after all, the “Customers” are only the little people who keep these “Customer Service Workers” employed......so why wouldn’t they want to be nice and respectable to their “Customers?” Should we as their Customers be subjected to such rudeness? Absolutely not...... There are other options!
Usually, most of the very, very rude Customer Service Workers I encounter are those who are cashiers (at a very large and dominant mass retailer), pharmacy clerks (at a very large national fine drugstore retailer), and maybe some fast-food workers. At first, before I started to place blame on any of the Customer Service Workers, I looked at myself to see if there was anything negative that I was projecting and was unaware of; however, after a thorough investigation of my own demeanor by others I took along to observe, such as my facial expressions and my body language, I found that it was not me at all. These Customer Service Workers are just mean and miserable. Note: I am not writing about “all” Customer Service Workers and the Industry itself, I am writing about “some or most” who are employed in the Customer Service Industry. So keep your negative comments to yourself. The only negativity that will come from this article, will be from those who fit the description of Rude, Miserable, Lazy, and Mean Customer Service Workers. You know who you are!
Memo To All Customer Service Workers: I’m quite certain that when you started your job as a Customer Service Person, you knew what your job description was, along with your most important job function: “Satisfying Your Customers.” Your job duty is placed conveniently in your job title so that you’ll never “forget” what it is that you do exactly. You are a Customer Service Worker and whether you like it or not, the Customers are keeping you employed. So...when you are nasty to your customers, why would they want to keep coming to the place in which you are employed, only to leave feeling angry and upset! You as the Customer Service Worker don’t care, you are just there collecting a paycheck. Allow me to let you rude Customer Service Workers in on a big secret: “Customer Service means to provide above and beyond service to your prospected Customers to gain and retain their business and, to ensure that your Repeat Customers remain Repeat Customers. It is quite easy to keep your Repeat Customers than to gain one-hundred prospected new Customers-but you can, if you perform your required job duties. If you are rude to the prospected customers, they’ll tell others of your rudeness and incompetence, which may result in a negative image for the company because of a few misguided Customer Service Workers. If you are rude to the Repeat Customers, they’ll just find another place to shop, it’s quite simple. Life doesn’t come to a halt because you are having a bad day and want everyone around you to experience it. You are just a mean, miserable, and rude Customer Service Worker whose only contributing to their own demise. Sorry Sweetie, unfortunately you don’t have the luxury of going into your office and closing the door. You are in the spotlight with people all day long and why are you there......because you are a “Customer Service Worker!” If you find that you just can’t be nice to your Customers in your Customer Service Position, then maybe it’s time you left your job as a Customer Service Worker and found one that suits your personality type. Do the job you were hired for or you’ll be looking for another Customer Service Job to only get fired from.
Memo To Customers: If you are regularly subjected to rudeness by Customer Service Workers, here are a few tips to get you through your day:
> We tend to run towards the shorter lines in the store, but that usually result in a meeting with the rude Cashier. I tend to sense the tension from the Cashier in the shorter line, so I will gladly move to a longer line where the Cashier’s face is friendly. I would rather wait in a longer line and receive friendly and professional Customer Service, rather than be subjected to awful treatment by the Cashier in the shorter line. Try it!
> Another way to ensure yourself a pleasant day during rude treatment from a Customer Service Worker, is to just politely advise and insist that you would rather speak with someone else who can assist you because you have no time in your life or schedule to deal with their rudeness.
> If you are in a grocery store and the cashier proceeds to scan and throw your items all over the place, get your purse or wallet, talk to the Manager if you like, leave the groceries right where she threw them, and leave the store. There are other stores who’ll be glad to provide you with great groceries without the poor Customer Service. You didn’t deserve the negative treatment and you want your groceries in the shape they were in before you walked into the check-out line anyway. Thank you very much!
So, if you are a rude Customer Service Worker and you are reading this, someone has told you something wrong about yourself and you don’t understand your job title. You are definitely not a “people person” and you should confront whomever told you that lie! You should look up the definition of “Customer” and find yourself a job that fits your True Personality Type with the word “Customer” non-existent in the job title. With rude Customer Service Workers gone and out of the Industry, it will allow for a fantastic shopping experience and the Customers will be eager to continue to make the Customer Service Industry successful. After all, Customers are the reason you have a job as a Customer Service Worker!
Monica Burns-Capers
Copyright ©2007 Monica M. Burns Communications. All Rights Reserved.
Monica Burns-Capers is President-CEO of Monica M. Burns Communications. She is a Self-Development and Fashion Writer & Consultant. www.monicamburnscommunications.mfbiz.com
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